Pricing
One price per organisation, per month
Each plan includes a monthly number of answers. Extra answers are billed one by one. AI model costs are included, so you never need your own model contract.
Pilot
Free for 30 days
See it answer real questions on one channel before you decide anything.
- One Slack workspace or Telegram group
- Up to three sources from the pilot list
- Setup call with the team that builds it
Team
Most teams start hereSet at launch per month
For one company with several teams and channels.
- A monthly answer allowance
- Up to three workspaces, unlimited channels
- Code, database and API connectors
- Console, audit and usage reports
- Knowledge written about your systems
Organisation
Talk to us billed yearly
For platforms with several brands, or vendors serving their own customers.
- Everything in Team
- Several brands, each with its own scope
- Document, wiki, HR and ticket connectors as they ship
- Ticket reply drafts and thread review
Compare plans
| Feature | Pilot | Team | Organisation |
|---|---|---|---|
| Answers included each month | Pilot allowance | Set at launch | Agreed |
| Price per extra answer | None, pilot pauses | Set at launch | Agreed |
| Slack workspaces and Telegram groups | 1 | 3 | Unlimited |
| Brands with separate scopes | 1 | 1 | Unlimited |
| Code, database and API connectors | Up to 3 | ||
| Document, wiki, HR and ticket connectors | As they ship | ||
| Knowledge written about your systems | Starter articles | ||
| Ticket reply drafts and thread review | |||
| Support | Setup call | Email, next working day | Shared channel |
What counts as an answer
One reply posted to a person. Lookups behind it are free, and a question the bot stays quiet on costs nothing.
What the Edge costs you
Only the server you run it on. We size it with you on the setup call.
After the pilot
Nothing is billed unless you choose a plan. If you leave, you keep your Edge, data and index.